Cookies Policy

1. Introduction

This Cookies Policy explains how our website and services use cookies to improve your browsing experience, deliver personalized content, and provide essential functionality. By using our website, you consent to the use of cookies in accordance with this policy. Cookies help us better understand how visitors interact with our services and allow us to enhance the usability of our site. This policy outlines what cookies are, the specific types we use, and how you can manage or control the use of cookies on our website.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website. These files help us identify your preferences, provide relevant services, and ensure the site functions correctly. Cookies can store information such as your login credentials, site preferences, and pages visited. There are two types of cookies we use: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period or until manually removed, allowing us to remember your preferences for future visits.

3. Types of Cookies We Use

Our website and services use a variety of cookies to ensure the best possible experience for our users. Below are the types of cookies we utilize:

• Essential Cookies: These cookies are critical for the basic operation of our website. They enable core functionalities such as page navigation, secure login, and access to features like booking services or secure member areas. Without these cookies, our website and services may not function properly, and certain actions like making reservations may not be possible.

• Performance Cookies: Performance cookies allow us to collect data about how users interact with our website. This includes information such as which pages are visited most frequently, the duration of visits, and any errors encountered. These cookies help us improve the functionality of our website and ensure that users have a smooth browsing experience. The information collected by performance cookies is anonymous and is only used to optimize the site’s performance.

• Functionality Cookies: These cookies enable our website to remember your preferences, such as language settings, booking details, and previously entered information. By remembering your choices, we can provide personalized services and make your next visit more seamless. For example, if you make a booking, functionality cookies ensure your preferences are saved for your next visit, saving you time.

• Targeting and Advertising Cookies: Targeting cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior. These cookies collect information about your visits to our website and other sites to tailor advertising that is more relevant to you. Additionally, they may track your engagement with our ads, helping us to improve our marketing strategies. These cookies also limit the number of times you see a particular advertisement and ensure that ads are more effectively targeted.

  
  

4. How We Use Cookies

We use cookies to enhance the functionality of our website and services in several key areas:

• Improving User Experience: Cookies allow us to track how users interact with our website, enabling us to make continuous improvements. We use this information to optimize navigation, enhance site performance, and ensure that content loads quickly and efficiently.

• Booking Services: When you make a reservation on our website, cookies help us manage your booking process by storing relevant information such as room preferences and dates. This streamlines the reservation experience and makes it easier for you to modify or retrieve booking details.

• Personalization: Cookies help us remember your preferences, such as language settings and previously visited pages, allowing us to deliver a more personalized and consistent experience across sessions.

• Analytics: We use cookies to analyze how users interact with our website. By gathering anonymous data on visitor behavior, we can identify areas for improvement and ensure that our site performs optimally for all users.

5. Third-Party Cookies

In addition to the cookies we place directly, third-party services may also use cookies on our website. For example, we may use analytics services (such as Google Analytics) to track how users engage with our site. These third-party providers may use their own cookies to collect data on website usage, visitor behavior, and general website traffic. Similarly, if we feature embedded content from social media platforms or other websites (such as videos, maps, or booking tools), these third-party sites may set their own cookies to track your interaction with their services. Please note that we do not control the cookies used by third parties, and their use is governed by their respective privacy and cookie policies.

6. Managing Cookies

You have the right to control and manage cookies. Most web browsers allow you to modify your cookie settings, such as blocking cookies, deleting cookies, or receiving notifications when cookies are being used. However, please note that disabling cookies may affect the functionality of our website, particularly with regards to essential features such as making reservations or maintaining your user preferences. If you wish to adjust your cookie settings, you can do so through your browser’s settings. Additionally, you can opt out of targeted advertising by adjusting your preferences on third-party advertising platforms.

7. How to Disable Cookies

If you do not wish to use cookies while browsing our website, you can modify your browser settings to decline cookies or notify you when they are being used. Instructions for disabling cookies vary depending on the browser you are using (e.g., Google Chrome, Firefox, Safari, Internet Explorer). Please refer to your browser’s help section for detailed instructions. If you disable cookies, please be aware that certain features of our website, such as booking services or personalized content, may not function properly.

8. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices for managing cookies. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are using cookies and managing your data.

9. Contact Us

If you have any questions or concerns regarding our use of cookies, or if you would like further information on how to manage or disable cookies, please feel free to contact us. We are committed to ensuring transparency and providing a secure and enjoyable browsing experience for all our visitors.

You can reach us via:

Email: topdream@topdream.com.au

Phone: 0390 880 880

Address: 28 Furness Dr Cardigan VIC 3352

By using our website and services, you agree to this Cookies Policy and consent to the use of cookies as outlined above.